Frequently Asked Questions (FAQ)
常见问题解答
A. For Website Users / 用户常见问题
1. Q: What is the purpose of this website?
问：这个网站的主要目的是什么？
A: Our website is designed to be your ultimate guide to China. We provide reliable, up-to-date information, cultural insights, and practical tips to help international visitors and expats navigate, explore, and enjoy their time in China seamlessly.
答： 本网站旨在成为您探索中国的指南。我们提供可靠、最新的信息、文化洞察和实用建议，帮助国际访客和外籍人士更顺畅地在中国导航、探索并享受他们的旅程。
2. Q: Is the information on your website free to access?
问：网站上的信息是免费的吗？
A: Yes! The vast majority of our content, including city guides, cultural articles, and travel tips, is completely free. Our goal is to make information about China accessible to everyone.
答： 是的！我们绝大部分内容，包括城市指南、文化文章和旅行贴士，都是完全免费的。我们的目标是让每个人都能轻松获取关于中国的信息。
3. Q: How often is the content updated?
问：网站内容多久更新一次？
A: We strive to keep all information current. Our team regularly reviews and updates content, especially regarding opening hours, ticket prices, and major events. However, we always recommend double-checking critical information on official venues' websites before your visit.
答： 我们致力于保持所有信息的时效性。团队会定期审查和更新内容，特别是营业时间、门票价格和重大活动信息。但我们始终建议您在出行前，对关键信息通过官方渠道进行二次确认。
4. Q: I found an error in one of your guides. How can I report it?
问：我在指南中发现了错误，如何反馈？
A: We appreciate your help in maintaining accuracy! Please use the contact form on our website or email us at [feedback@example.com] with the specific page and correction. Thank you!
答： 非常感谢您帮助我们保持信息的准确性！请通过网站上的"联系我们"表格或发送邮件至 [feedback@example.com] 告知我们具体的页面和修正内容。谢谢！
B. For Potential Partners / 合作伙伴常见问题
1. Q: What kinds of businesses do you typically partner with?
问：你们通常与哪些类型的企业合作？
A: We collaborate with a wide range of partners, including but not limited to: tourism boards, travel agencies, hotels, restaurants, cultural institutions, event organizers, international brands targeting the expat market, and technology companies.
答： 我们的合作伙伴类型广泛，包括但不限于：旅游局、旅行社、酒店、餐厅、文化机构、活动主办方、瞄准外籍人士市场的国际品牌以及科技公司。
2. Q: What are the main benefits of partnering with you?
问：与你们合作的主要好处是什么？
A: Partnering with us gives you direct access to a highly engaged, English-speaking audience of international visitors and expats in China. You'll benefit from our credibility, our high-quality content creation, and our deep understanding of how to connect with this specific demographic.
答： 与我们合作使您能直接触达一群活跃的、讲英语的国际访客及在华外籍人士。您将受益于我们的信誉度、高质量的内容创作能力以及对如何与这一特定人群建立联系的深刻理解。
3. Q: What is the first step to exploring a collaboration?
问：探索合作的第一步是什么？
A: Simply reach out to us via our Partnership Inquiry form on the Business Cooperation page or email us at [cnyonder official@gmail.com]. We'll set up an introductory call to understand your goals and see how we can work together.
答： 您只需通过"商务合作"页面上的合作伙伴问询表或发送邮件至 [cnyonder official@gmail.com] 联系我们。我们将安排一次介绍性的通话，了解您的目标并探讨合作的可能性。
4. Q: Can we sponsor content on your website?
问：我们可以在你们的网站上赞助内容吗？
A: Yes, we offer sponsored content and native advertising opportunities. All sponsored content is clearly labeled and is crafted to be as engaging and useful as our regular content, ensuring a positive experience for both our audience and our partners.
答： 是的，我们提供内容赞助和原生广告合作机会。所有赞助内容都会有明确标识，并且会像我们的常规内容一样精心制作，确保其吸引力和实用性，为我们的受众和合作伙伴带来双赢。
5. Q: Do you offer advertising space?
问：你们提供广告位吗？
A: Yes, we have various advertising options available, including banner ads on high-traffic pages. Please contact our partnership team for our media kit and rate card.
答： 是的，我们提供多种广告选项，包括高流量页面上的横幅广告。请联系我们的合作团队获取媒体资料和价目表。
C. Itinerary & Customization / 行程与定制
1. Q: I have a specific travel plan in mind. Can you create a custom itinerary for me?
问：我有一个特定的旅行计划，你们可以为我定制行程吗？
A: Absolutely! We specialize in creating personalized travel experiences. Please contact our support team through the 'Contact Us' page or at [cnyonder official@gmail.com] with your interests, budget, and travel dates. Our local experts will craft a unique itinerary just for you.
答： 当然可以！我们专长于打造个性化旅行体验。请联系我们的支持团队，通过"联系我们"页面或发送邮件至[cnyonder official@gmail.com]，告知我们您的兴趣、预算和旅行日期，我们的本地专家将为您量身打造独特行程。
2. Q: I have already booked my own hotels. Can I get an itinerary without accommodation?
问：我已经预定了酒店，可以提供一个不含酒店的行程并减去这部分费用吗？
A: Yes, of course. We understand that some travelers prefer to arrange their own accommodation. Simply inform us about your pre-booked hotels, and please contact our support team to receive a revised itinerary and price quote that excludes hotel costs.
答： 是的，当然可以。我们理解部分旅行者希望自行安排住宿。请告知我们您已预定的酒店信息，然后请联系我们的支持团队，我们将为您提供一份减去酒店费用的修订行程和报价。
3. Q: Can I add other destinations or attractions that are not in your standard packages?
问：我可以在行程中添加你们标准套餐里没有的其他目的地或景点吗？
A: Definitely! We love helping travelers explore all the places they dream of. If you have specific destinations or attractions in mind that you'd like to include, please contact our support team. We will do our best to incorporate them into your custom itinerary.
答： 当然可以！我们非常乐意帮助旅行者探索他们梦想的所有地方。如果您有特别想加入行程的目的地或景点，请联系我们的支持团队，我们将尽最大努力将它们纳入您的定制行程中。
Still have questions? / 还有其他问题？
Can't find the answer you're looking for? Please don't hesitate to reach out to our friendly customer support team.
找不到您想要的答案？请随时联系我们友好的客户支持团队。
Contact Support / 联系支持
Email: [cnyonder official@gmail.com]
Page: See our 'Contact Us' page